Cloudbrain Help
There are two ways to ask questions and get help with Cloudbrain products:
If you have a question, please use the Cloudbrain Forums.
You will be able to search and browse questions asked by other users and read through Frequently Asked
Questions. The Forums are also a great place to get help from other users and suggest new features.
If you have a problem, please use the form below to contact Customer Support.
Looking for your Purchase Code?
Your Purchase Code is the same as your Item / Product Number on your PayPal email receipt.
Purchase Codes can also be looked up with an email address here
Getting an "Unrecognized Response from the Server" error in FixTunes?
We have released a new version of FixTunes. You need to upgrade. Download the latest version here.
Question about misidentified of unidentified music?
Much of the information in our music database comes from the music catalog at Amazon.com. If you are having trouble
finding a particular artist, album or song, please search that site to see if they carry the CD and / or if the CD details are correct. We have no
control over incorrect album details in the Amazon database.